PlanAlert

PlanAlert account

Welcome back

Sign in to continue to your PlanAlert workspace.

Forgot password?

New to PlanAlert? Create an account

How to use PlanAlert

Two clear journeys. One PlanAlert account.

Follow the route that matches what you need to do. The diagrams below show the complete journey before you sign in.

For residents

Resident journey

From a property or planning question to a considered response.

  1. Check a property

    Enter a postcode or address to review planning and property constraints.

  2. Understand the planning context

    See relevant constraints and material planning considerations in plain English.

  3. Review an application

    Add the application details or supporting documents you want to understand.

  4. Prepare your response

    Build a structured support, neutral or objection response around material considerations.

  5. Save or export

    Keep the case in your workspace and download the finished response when you are ready.

For council teams

Council officer journey

From consultation intake to redaction, review, analysis and reporting.

  1. Open the council workspace

    Council access is invitation-only and linked to an authorised PlanAlert account.

  2. Create a consultation

    Owners and managers create the consultation workspace and add the council reference.

  3. Import consultation responses

    Upload CSV, XLSX, PDF, DOCX or EML source files while preserving the original source.

  4. Review redactions

    Check suggested personal-data redactions before approving the publication copy.

  5. Review intelligence

    Confirm classifications, summaries, mappings and duplicate or campaign groupings.

  6. Analyse responses

    Use the review queue and analytics to understand the consultation evidence.

  7. Prepare reports

    Generate review-ready reporting while retaining the evidence and officer decisions.

Viewing this walkthrough does not grant council access. Your account must already have an active council workspace membership.